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General Parking Questions
I am in one of your parking locations, how can I pay for my parking?
How do I print my VAT receipt for my parking?
I have been charged twice for my parking, can I get refund?
I couldn’t pay for parking yesterday can I pay now?
Disabled parking enquiry
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Pre Booking/ Event Booking Parking
Is there a guaranteed space for my booking?
How many times can I enter and exit a car park that I have pre-booked at?
Do I get a confirmation for my pre-booking?
I have pre-booked a parking space but I haven’t received any confirmation, what should I do?
How much notice do I need to give to pre-book a parking space?
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Cancellation and Refund
I pre-booked a space can I cancel it and get refund?
I made double bookings can I cancel one and get refund?
I pre-booked a space but I did not park, can I get refund?
Booking a Parking Spot
How Does ParkJockey Work?
License Plate Questions
Arriving Early / Leaving Late
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New York Over-sized Vehicle List
Extending Reservation Past Cruise Duration
Monthly Prorate Policy
Adding Multiple License Plates
Parking Decal / Pass
Monthly Cancellation Policy
Customer Support Protocols
How to add parking pass to Pass Book or Wallet?
Adding parking pass to wallet or pass book
City Specific Questions
US Bank Stadium
General Information and Games' Schedule
UCLA Games Schedule
Reservation Vendor List
UK Contract Bookings
Password Reset on the account