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United Kingdom Market
General Parking Questions
I am in one of your parking locations, how can I pay for my parking?
How do I print my VAT receipt for my parking?
I have been charged twice for my parking, can I get refund?
I couldn’t pay for parking yesterday can I pay now?
Disabled parking enquiry
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Pre Booking/ Event Booking Parking
Is there a guaranteed space for my booking?
How many times can I enter and exit a car park that I have pre-booked at?
Do I get a confirmation for my pre-booking?
I have pre-booked a parking space but I haven’t received any confirmation, what should I do?
How much notice do I need to give to pre-book a parking space?
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Cancellation and Refund
I pre-booked a space can I cancel it and get refund?
I made double bookings can I cancel one and get refund?
I pre-booked a space but I did not park, can I get refund?
United States Market
Booking a Parking Spot
How Does ParkJockey Work?
License Plate Questions
Arriving Early / Leaving Late
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New York Over-sized Vehicle List
Extending Reservation Past Cruise Duration
Monthly Prorate Policy
Adding Multiple License Plates
Parking Decal / Pass
Monthly Cancellation Policy